Bigpond - Quite a Lousy site

I am a long-time Telstra Bigpond user. I am on cable. And if Google had a lousy site like Bigpond does, Google would not be the giant they are today. Bigpond site is just crappy.

They have this fab little thing - a meter - that shows you how much of your allowance you have used. But who really uses it much? I don't.

Firstly, it is SLOW to load.
Then sometimes, Bigpond site does not load at all.

I am not just saying this coz it is happening now (and yes, it is happening right NOW). I am saying this because now that it is happening AGAIN, I remember how many times this has happened in the past and why I seldom ever visit their site if I can help it.

Do they do this intentionally I wonder? Crappy site!

And a another little buggy feature that they always seem to have is when you get logged out for inactivity (which is ok as that is a security measure), it does not always allow you to log back in. You put in your login details and it sits there. Nada. No movement. Like it has gone dumb or something. And sometimes, not even refreshing the page helps.

Then I have to try another browser all together. And sometimes, that might work; sometimes not. How annoying is that?!

Oh and let us not forget how poor their navigation system is. You want to find relevant information fast at their site? Forget it. Slow loading. Poor navigation. Hidden info.

I am sure they designed it this way. I just can't figure out why they would choose to be so crappy.